This Privacy Policy explains how Workizen (“Workizen,” “we,” “us”) handles information in connection with the workizen.net website and related preview products (the “Services”). This is an initial policy for a product in active development and will be updated as features mature.
AI features and third-party AI providers (Workizen Hub app)
The Workizen Hub mobile app is BYOK (bring your own key) and has no Workizen server of its own. When you use an AI feature, the content you choose to process — your message, text extracted from a document, or an image you select — is sent directly from your device to the third-party AI provider you have connected (for example Google Gemini, OpenAI, Anthropic, OpenRouter, Cerebras, or a local/LAN model), authenticated with your own API key. Workizen does not receive, store, or proxy this content.
- What is sent — only the specific content you choose to process for that request (a message, document text, or a selected image).
- Who it is sent to — the AI provider you selected and configured with your own key. Each provider processes your content under its own privacy policy and terms; please review the policy of the provider(s) you use.
- Your permission — the app asks for your explicit consent before any content is sent to a provider. You can decline and continue using the app fully offline (scanning, on-device OCR, and PDF export never leave your device).
- Your API key — stored only in your device’s secure storage; it leaves the device only inside the authorization header of a direct request to your chosen provider, never to Workizen.
Information we collect
- Account & authentication data — if you sign in via our identity service, we process identifiers such as your email and authentication tokens to operate the login.
- Usage data — basic technical logs (IP address, browser type, pages requested) used to operate, secure, and improve the Services.
- Content you provide — messages or inputs you submit to interactive features.
How we use information
- To provide, maintain, and secure the Services.
- To authenticate users and prevent abuse or fraud.
- To diagnose problems and improve performance and features.
Sharing
We do not sell personal information. We share information only with service providers that help us operate the Services (such as hosting and authentication infrastructure), or where required by law.
Advertising & analytics
The Workizen mobile app includes Google AdMob (advertising) and Google Analytics for Firebase together with Crashlytics (product analytics and crash reporting).
- Advertising.When ads are shown, Google AdMob may read your device’s advertising IDand information about ad interactions in order to serve and measure ads. This data goes to Google, not to us. We restrict every ad request to Google’s general-audience content rating: no gambling and no adult content. You can reset or delete your advertising ID at any time in your device settings.
- Analytics & crash reports.We collect app-usage events and crash diagnostics to understand which features are used and to fix defects. These are about how the app behaves — never the contents of your documents, chats or notes.
What this never includes: your documents, scans, chat messages, notes or API keys. Those stay on your device and are covered by the sections above. We monetize the product, never your documents.
Data retention & security
We retain information only as long as needed to operate the Services and meet legal obligations, and we apply reasonable technical and organizational safeguards to protect it. Authentication is handled by our dedicated identity service.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact workizen.labs@gmail.com.
Deleting your account and data
Account deletion request — Workizen, the Android and iOS app published by Workizen Labs (ai.workizen.wallet). You can erase everything on your device yourself, at any time, without waiting for approval.
Option 1 — Delete everything on your device (immediate)
- Open the Workizen app.
- Go to More → Account.
- Tap Delete account & data, then confirm Delete permanently.
- Every document, chat, collection, memory, API key, profile and sign-in stored on that device is permanently erased. The app closes; reopening it starts fresh. This cannot be undone.
Option 2 — Delete your Workizen account on our servers
Option 1 clears the device. If you also created a Workizen account (email or Sign in with Apple), ask us to delete the account record itself:
- Email workizen.labs@gmail.com with the subject “Account deletion request — Workizen Hub”, from the address you signed up with.
- We delete the account and reply by email within 30 days.
What is deleted, and what is kept
- Deleted: your account record, and everything the app stored on your device — documents, scans, chats, collections, memory, API keys and profile.
- Never held by us: your documents and chats stay on your device. Your own AI provider keys leave the device only inside the request you send to that provider — we never receive them.
- Kept: records we are legally required to retain, such as purchase receipts held by Google Play or Apple, which are governed by their own policies.
Contact
Questions about this policy can be sent to workizen.labs@gmail.com.